Privacy Policy

SigmaRPA Privacy Policy
Effective Date: August 25, 2025
Last Updated: August 25, 2025

This Privacy Policy governs how SigmaRPA collects, uses, and protects information from visitors, subscribers, and users of our website and online communications.
Clients who enter into paid service engagements are also subject to the SigmaRPA Digital Worker License Agreement (DWLA), which governs data handling specific to contracted projects

1. Information We Collect

“Personal information” means any information that can identify an individual, directly or indirectly, including name, contact details, and online identifiers.

When you interact with SigmaRPA, we may collect personal information that you voluntarily provide, such as your name, email address, company name, phone number, and billing details. This may occur when you request an automation assessment, subscribe to our newsletter, or engage with our services.

We also automatically collect technical data such as your IP address, browser type, device information, and usage activity (e.g., pages visited, time spent, navigation paths).

When using our digital worker solutions, we may collect inputs you provide, the outputs generated, and feedback you submit. This data is reviewed only to maintain, improve, and support our services. It is never shared externally or used to train public AI models.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our automation services.

  • Personalize and improve your experience with our digital workers and consulting.

  • Communicate with you regarding inquiries, projects, assessments, and updates.

  • Process payments and manage billing.

  • Monitor usage patterns to improve functionality, security, and reliability.

  • Support compliance with legal and regulatory requirements.

We process personal data based on your consent, contractual obligations, legal requirements, and our legitimate business interests in providing automation services.

3. Sharing Your Information

SigmaRPA does not sell personal data. We may share your information with trusted third-party service providers who support our operations, such as hosting providers, CRM systems, analytics platforms, and payment processors.

We may also disclose information when required by law, legal proceedings, or government authorities. In the event of a merger, acquisition, or business transfer, your data may be transferred as part of business assets, and you will be notified.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When data is no longer needed, it is securely deleted or anonymized.

5. Cookies and Tracking Technologies

To enhance your experience, SigmaRPA uses cookies and similar technologies to remember preferences, analyze site traffic, and improve website performance. You may disable cookies through your browser settings, but doing so may limit some features.

By using our website, you consent to our use of cookies as described in this policy.

6. SMS Messaging and Consent

By providing your phone number and opting in, you consent to receive business-related SMS communications from SigmaRPA, including reminders, service updates, and promotional messages. Standard message and data rates may apply.

You can opt out anytime by replying “STOP” to a message or contacting us at info@sigmarpa.com. For help, reply “HELP” or email us.

We do not sell or share your phone number with third parties for marketing purposes.

7. Your Rights and Choices

Depending on your location and applicable privacy laws, you may have the right to:

  • Access, update, or correct your personal information.

  • Request deletion of your personal data.

  • Restrict or object to data processing.

  • Withdraw consent for communications.

To exercise your rights, please contact us at info@sigmarpa.com.

8. Third-Party Links

Our website may contain links to third-party websites or services not operated by SigmaRPA. We are not responsible for the privacy practices or content of external sites and recommend reviewing their policies before sharing data.

9. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your data against unauthorized access, loss, misuse, or disclosure. While no online system is completely secure, SigmaRPA continuously reviews and improves its security practices to safeguard information during transmission and storage.

10. Children’s Privacy

SigmaRPA’s services are intended for businesses and professionals. We do not knowingly collect personal data from children under 13 (or the minimum age in your jurisdiction). If we become aware of such collection, we will delete the data immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The updated version will include a revised “Last Updated” date. We encourage you to review this page periodically to stay informed.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

SigmaRPA Inc.
Oakville, Ontario, Canada
Email: info@sigmarpa.com
Website: https://sigmarpa.com